Patient Testimonials

“ I had such a great customer experience. Had a referral and an emergency. They fit me in the day of. The staff were so friendly. So informative every step of the way. Dr. Pla was so nice. She even called me in the evening to check on me. Who does that these days?! Seriously, so impressed. I mean who could have such a great experience getting a root canal? This guy. ”
- EC, 10/2024

“ I was in need of an emergency root canal and was able to be seen & treated the same day. I had a bad experience with a root canal in the past, and was very nervous to undergo one again. Dr. Watts and the staff were very kind and the procedure was quick and painless. I am so grateful for the care I received! ”
- MB, 7/2024

“ I just wanted to take a moment to express my heartfelt gratitude for the incredible care I received during my appointment foe emergency care on a few root canals.

I’m thrilled to report that I have no pain or discomfort in either tooth! After enduring a week of discomfort, Dr Watts and his teams expertise and gentle approach made all the difference. I genuinely appreciate how attentive and kind everyone was throughout the process.

Thank you for turning my week around and making the experience so positive! You all truly make a fantastic team, and I feel lucky to have you as my dental care providers. ”
- HC, 11/2024

“ In 2017, I was sent to see Dr. Watts by a dentist who was unable to finish a root canal that he'd started. Dr. Watts fixed me up. Now, 6 years later, my current dentist sent me to Dr Pla for 2 more root canals. Had those yesterday. Everyone I spoke to cringed and felt sorry for me. They all had horror stories about their root canals. Well, those days are in the past. Because of Dr Pla's years of experience, education, technique, and state-of-the-art equipment, my morning yesterday was no worse than a regular visit for a cleaning (except for the anesthetic, ouch). I hope this review isn't too long, but I entered the office with trepidation and left quite amazed at how I felt. Kudos also to the techs and reception staff. 5 stars to all! ”
- JB, 1/2024

“ I recently had the pleasure of experiencing an exceptional endodontic service that turned my dental emergency during the holiday season into a surprisingly joyful affair. Despite their busiest day with two other emergency cases, the team welcomed me with kindness and professionalism. They took the time to thoroughly explain the procedure, ensuring I felt comfortable throughout. A huge high-five to Dr Watts and Kim for doing the procedure. This unexpected positive turn in what could have been a painful holiday emergency truly reflects the excellence of their service. I highly recommend their expert care for anyone in need of exceptional endodontic services. ”
- KS, 1/2024

“ The Best Dental Experience I ever had. Dr. Pla was simply Amazing. This team is a well-oiled machine. Everyone was smiling, nice and attentive. They made me feel comfortable and safe. I had a root canal done and it was a painless experience. Definitely masters of their trade. I would Recommend to everyone. ”
- RL, 1/2024

“ The BEST dental experience ever. Dr. Pla and her team are meticulous, professional, caring, and efficient throughout. They are the epitome of teamwork - truly unbelievable how fast and thorough the root canal was. I really appreciated how they talked me through the entire process as it was happening and checked in on me periodically. Thank you! ”
- LY, 1/2024

“ The Welcoming Doctor Pla and Staff placing me at ease from the start with the whole process! They always kept me informed with their work as they went step by step with the process. Was comfortable the whole time! "Gentle Care" procedure was the best! I will go back to them if ever needed again! Thank You all for the great work you did for my tooth! No pain during treatment, just a small headache for a little while after novocaine wore off! I went grocery shopping right after! I will recommend your office anytime! ”
- HS, 1/2024

“ Pla & Watts Endodontics are top notch in the field. I consider them Angels and recommend them highly. Do not go anywhere else. ”
- RG,11/2023

“ Dr. Watts is the best I’ve been to in many years! He truly cares about what’s in the best interest of your teeth and over all well being. He explains everything so in depth and for you to understand before and after his procedures.His staff is always so nice and amazing. I only wish I could make him my regular dentist all the time. It truly is hard to find genuine people that love to help others .. extra stars for always checking up day after procedure to make sure you’re doing ok, if you need anything and the corresponding that happens between your dentist and his office so you don’t have to it great! I would recommend anyone to him. ”
- AM, 8/2023

“ Highly recommend. Great staff, keep you informed during procedure. You know almost instantly you're in very capable, experienced hands.
Then doctor Pla came in and your experience only gets better.
She's absolutely fabulous! No pain. Root canal on a tooth that had 5 roots. I never felt any uncomfortable anything. Including no pain after the procedure. And she called me this evening to check on me! Unheard of these days!
Thank you Doctor Pla and to your team, for the fantastic service! ”
- DG, 8/2023

“ The Best Dental Experience I ever had. Dr. Pla was simply Amazing. This team is a well oiled machine. Everyone was smiling, nice and attentive. They made me feel comfortable and safe. I had a root canal done and it was a painless experience. Definitely masters of their trade. I’m would Recommend to everyone. ”
- RL, 12/2023

“ Dr. Pla and her team were so compassionate and professional. They scheduled me in so quickly and checked on me throughout. Dr. Pla did a great job even with my face being so swollen and in pain. Honestly, I’m so thankful! ”
- SW, 11/2023

“ I had a root canal from another dentist many years ago and it started to hurt. Turns out the previous doctor missed a canal. The doctors here found it and cleared it all out.

Also, a few small nice things:
- I sweat more than a normal person, and walking in here it was a little warmer than I liked. I didn't ask for any accommodations but the staff saw I was sweating and lowered the heat for me.
- They have pillows!! Such a small thing, but it made a huge difference on my neck. This is the first time I have had a dentist provide one.
- The moutb piece they put in for protection was the first time I have seen one like this. It made everything so much more comfortable and a lot less suction was required. Made things so fast and smooth.
- The view in the offices are pretty! There are big windows with trees that provide some nice natural light. I saw a little humming bird flying outside the window while I waited.

Overall I am super happy with my experience. The staff are super friendly and everything went smoothly! ”
- JM, 12/2023

“ From Shiloh and Jenny in the front office to Jasmine and Dr. Watts in the operating room, the team was professional, courteous and clearly skilled. I would highly recommend this establishment to anyone in need of a root canal. If I have to get any more work done of this nature, this is without question who I will contact.

Great work Pla and Watts Tacoma. ”
- RP, 12/2022

“ I was in a ton of dental pain and my dentist referred me to Dr. Pla who got me in same day! The entire staff was friendly and very efficient. They explained everything as they went. I’ve never had a root canal before, but they made it fast and painless! Dr. Pla even called that night to see how I was feeling. Highly recommended staff here! ”
- HFG, 5/2022

“ Went there for a root canal the staff there were very friendly. Dr. Pla and the dental technician explained every step that they were doing made feel at ease. Had no pain during the procedure and no pain afterwards. Very good experience. ”
- MZ, 9/2022

“ I came in on an emergency visit. The place is clean and well maintained. The front office staff were super friendly and helpful. The lady who was assisting Dr. Watts was very easy to chat with. Dr. Watts was very friendly and explained in detail exactly what he was doing as it was happening. I’d highly recommend this place. Walked in with tooth pain and a headache from worry, walked out pain free. ”
- CB,11/2022

“ I just want to take the time to say that this was one of the best customer service/dental experiences I’ve ever had. I walked in on a Monday with a dental emergency, Dr. Watts had a full schedule and he found a way to fit me in and take care of me both efficiently and with care! The staff was very warm and welcoming as I engaged in very intelligible conversation with the front desk along with the back office staff while being prepped for my procedure. Dr. Watts explained everything thoroughly and thanked me for trusting his team with my care. I’ll definitely recommend Pla & Watts to my family, friends, and colleagues. Big thanks to your office! ”
- RM, 9/2022

“ This was the best experience I've ever had for a Root Canal. The office was neat and clean, the receptionists are caring, professional and friendly. The work itself was exemplary. The assistant was phenomenal, informing me of each step as it was performed. I kept waiting for the pain but never experience any. Extreme customer service in this office. Should be a model for all Dental and Medical offices. Dr. Pla performed my root canal and she is amazing. Great experience all around. ”
- DD, 5/2022

“ Dr. Pla did my root canal and she was absolutely the best!!! She even called me at 7pm to ask how I was feeling! 10/10 Customer Service! I Highly recommend them! #Customerobsession ”
- DK, 3/2022

“ I had a wonderful experience here less than a week ago. When they say “pain-free” root canal—that was exactly my experience! Zero pain! They were very professional, pleasant and efficient, explaining what they were doing all through the process. I highly recommend Dr. Pla and her associates for your dental needs. ”
- MHE, 2021

“ What a wonderful experience. Professional and friendly. She is the Henry Ford of Root Canals. Efficient and caring. Would recommend her in a heartbeat! ”
- BL, 2021

“ I really appreciate everything that Dr. Watts has done for me, and his continuing perseverance for trying to save my tooth. I thought this would be the best way to give a big THANK YOU! If anyone is looking for an excellent Endodontist look no further. I have been to several Dentists, Surgeons and M.D.'s; he is very easy to talk to and is typically joking with you or his staff during your visit. Dr. Watts and his staff were great in explaining everything during the process. The atmosphere is cheery and office staff is beyond stellar. ”
- TR, 2020

“ Best DDS DMD I ever been too! Totally changed my thoughts about having work done! Highly recommend! ”
- AA, 2019

“ Dr.Watts is AMAZING I came in with a really bad infected tooth in bad pain he got me in the same day fixed it ! The next day I called his private cell being in really bad pain he actually answered and got me in to be seen the same day just a couple of hours and listened to me and listened to the pain I said I was having went back in to check on things and later that night called me and checked on me to see how I was doing ! Very good dentist went above and beyond and really showed that he genuinely cares for his patiences ! HIGHLY RECOMMEND!!! Thank you so much DR. Watts your amazing !!!!! ”
- CK, 2019

“ Wasn't sure what to expect at my visit. Needing a root canal. The staff is very friendly. But Dr. Watts was so down to earth made me feel at ease. Answered all my questions. And explained what he was going to do. And what if's . He was an awesome Dr. And i highly recommend him. Thanks again.. ”
- TK, 2020

“ Great experience for a root canal--Dr. Pla and her staff are incredible! ”
- B, 2021

“ To say it was the BEST experience I have had at an Endodontist is true! Dr. Watts was amazing... I loved his chair side manner.... very relaxed... Kim his assistance was very attentive and caring...When I walked in the front desk was very welcoming and informative. I would recommend this office with NO problem. Thanks Dr Watts and staff for taking such good care of me! :) ”
- KT, 2020

“ Doctor Watts is my hero!!! I had an amazing experience and it was by far my best experience with any doctor. I never new a root canal could be as painless and as fast as the experience I had! ”
- CY, 2021

“ I had to get a root canal yesterday and I was able to get an emergency consult and actually get the procedure done all in one sitting. She and her staff made sure I was comfortable and broke down the procedure for me. The environment made me feel safe and that I was in good hands. I would recommend this place again and again 110%. I can finally eat and drink without any excruciating pain thanks to Dr. Pla and her amazing staff. ”
- AL, 2021

“ I badly needed a root canal that I'd put off for over a year, with a recent big increase in pain. Dr. Pla's office was very good about getting me in for an evaluation right away. Dr. Pla did something to give me temporary relief and bring the irritation down and I was quickly scheduled for the root canal. The root canal was made more difficult because of the amount of damage due to my delay in treatment. She was very careful to ensure that I was not in pain and that I understood the procedure before during and after the work was done. Before the root canal she had coordinated with my Dentist to ensure what type of filing they wanted her do and prepare for the follow up crown. She called me to see how I was doing the next day. I was feeling much better and have had no problem with that tooth since. Excellent staff, provider and follow up! ”
- TJ, 2021

“ I am a dentist myself and soon to become an endodontist, I have to say that Dr. Pla is one the finest endodontist that I have ever met in my career, she is very gentle, knowledgeable and above all she is very excellent at doing her job, I will trust her to do root canals for me blind folded. ”
- GK, DDS DMD CAGS, 2021

“ I was referred to Dr. Pla for an emergency root canal procedure, after developing a serious infection. From the moment I stepped into her practice, I was treated professionally and courteously by her staff. After an initial examination, and several inquiries as to my pain/comfort level, I was apprised me of the steps necessary to treat my root canal, the costs I could expect and what my Dental Insurance would cover etc. Dr. Pla saw me and recommended/started treatment immediately. She exhibited a calm and competent demeanor as she treated me. Dr. Pla was constantly mindful of my comfort and the level of pain I may be experiencing so that she could minimize it. To say I was impressed with Dr. Pla and her staff would be an understatement. I rarely encounter professionals in any field that possess the balance of technical competency, social grace and genuine compassion that Dr. Pla embodies. I highly recommend Dr. Pla, regardless of distance! ”
- KG, 2021

“ On vacation, my 7 year old had run into a mirror and broke her permanent front tooth in half. Dr. Pla's office was able to get her in 2 days after we got home. The staff was excellent and treated my daughter so kindly. They were caring and efficient, and the office had a great atmosphere, modern, clean and relaxing. Dr. Pla had an excellent bedside manner, friendly and funny, and made my little girl feel comfortable and unafraid. After the friendly dental assistant took X-rays, Dr. Pla tested the tooth for vitality and determined that root canal treatment would not be necessary at this time. We have made subsequent appointments for continued monitoring of the tooth. I am so thankful that my daughter had such a positive experience for her first time seeing an endodontist. ”
- JD, 2019

“ I called the office in excruciating pain. The gal that answered the phone was the most pleasant helpful and wonderful to talk to. She immediately triage the call to elevate my pain and got me in the following day because her knowledge told her that I needed a longer appointment in order to get the relief on Friday. So I wasn't left on the weekend crying. I had already been started on antibiotics so it was perfect. Every single technician was so pleasant. Even in between times when the doctor was away the technicians came in to see how I was doing do I need water anything I need. This office could teach so many other places how to treat patients/customers. I can't say enough the Dr. Pla seems like the most humble person. She really cares about her patients. Her staff represents her, and it shows they are happy along with her. Like I told her I am her biggest cheerleader. I have worked in the professional medical field for years never seen anything like this. I was at both the Tacoma and Puyallup office. It was amazing the consistency between the two offices exactly the same. Love you guys! Thank you, thank you again! ”
- JRH, 2021

“ Excellent team! Very professional and kind Endodontist's and Dental assistants. From the moment you walk in the door your greeted by the wonderful receptionists that walk you through the New Patient paperwork... To seeing the before and after images of your teeth, along with the AMAZING 3-D x-ray that shows your whole internal dental anatomy, you will have an outstanding experience here with Dr. Pla and Dr. Watts Endodontics. 5-Stars! ”
- MC, 2019

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